Acceptable use and abuse reporting

1. What this page is for

PyRapid offers web hosting, websites, software and apps. This page sets out which uses are prohibited on what we host or build and explains how to report abuse. We take phishing, malware and unlawful content seriously.

2. Prohibited uses

You may not use our services or infrastructure to: (a) run phishing, impersonate brands or people, or commit fraud; (b) distribute or host malware, ransomware, exploit kits or spyware; (c) send spam or unsolicited email; (d) attack third parties (denial of service, unauthorized port or vulnerability scanning, unauthorized access); (e) infringe copyright, trademarks or other third-party rights; (f) host unlawful content, including any child sexual abuse material, content that incites violence or hatred, or that breaches applicable law; (g) mine cryptocurrency without authorization or run abusive anonymization services.

3. How to report abuse

Write to [email protected] with the subject “Abuse” and include: the exact address (URL) of the content, the type of abuse, the date and time you saw it, and any evidence you have (screenshots, email headers, logs). If you are reporting copyright or trademark infringement, also state who you are, which work or mark is affected, that you act in good faith and that the information is accurate.

4. What we do with a report

We review every report as soon as possible. If the abuse is evident or puts third parties at risk (for example active phishing or malware) we may suspend the content immediately while we investigate; in other cases we will first notify the responsible person so they can fix it. We may keep the data needed and cooperate with authorities where the law requires. Repeat offences or failure to fix may lead to termination of the service.

5. If you think we got it wrong

If your content was removed or suspended and you believe it was a mistake, write to the same address explaining why and providing whatever is needed; we will review it and, where appropriate, restore it.

6. Security vulnerabilities

If you find a vulnerability on this site, tell us privately at the same address before making it public. Our security contact details are also in security.txt. We ask that you do not access other people's data, degrade the service or run mass automated tests.